> For the complete documentation index, see [llms.txt](https://docs.kernel.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.kernel.ai/platform/actioning/delete.md).

# Delete accounts

Review and remove accounts that match your deletion rules

The Delete accounts queue contains records that match your deletion rules. These can include companies that are out of business, records with unusable websites, or records that match your own CRM field conditions.

[Open Delete accounts in Kernel](https://app.kernel.ai/cleaning/delete?view=cards)

## Set deletion rules

Open **Rules > Deletions** to choose the built-in criteria, protect actively owned accounts, and add custom rulesets.

[Read the deletion rules](/platform/data-setup/cleaning-rules.md#deletions)

Active owner protection applies to the built-in deletion criteria. Custom rulesets take precedence over that protection. Safeguarded accounts are excluded unless **Allow deleting safeguarded accounts** is turned on.

## Choose what happens to related records

Open **Rules > Related objects** to select backup objects and choose whether Kernel should delete related records before deleting their account.

With **Don't delete associated objects** selected, Kernel does not separately delete the related records. With either deletion option selected, the matching related records are backed up and deleted before the account.

[Read the related object settings](/platform/data-setup/cleaning-rules.md#related-objects)

## Review and delete

1. Filter the queue by risk tier or CRM fields to choose the records to review.
2. Open a recommendation and read its reason for deletion.
3. Choose **Delete** for one record or a selected group, then review the accounts and related records in the confirmation.
4. Confirm to queue the deletion, or choose **Reject** to leave the account in your CRM.
5. Check **Actioned** for the result.

## Related pages

* [Operational status](/data/firmographics/operational-status.md)
* [Active users](/platform/data-setup/active-users.md)
* [Risk management](/platform/data-setup/configuration.md)